Shipping Policy

1. Processing Time

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Orders received on weekends or holidays will be processed the next business day.
• We reserve the right to delay processing due to inventory issues, system updates, or unforeseen circumstances.

2. Shipping Carriers & Delivery Time

• We use major global carriers (e.g., DHL, UPS, FedEx, USPS, and local postal services) based on destination and package size.
• Estimated delivery times:
  • Domestic: 3–7 business days
  • International: 7–21 business days
  
  
• Delivery times are estimates and not guaranteed. Delays may occur due to customs, weather, carrier issues, or public health events.

3. Shipping Costs

• Free Shipping: Available on orders over a specified threshold (if applicable).
• Standard Shipping: Calculated at checkout based on weight, dimensions, and destination.
• Express Shipping: Optional expedited service with additional fees, reducing delivery time by 2–5 days.
• All shipping fees are non-refundable once the order is shipped.

4. Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number and carrier link.
• Tracking updates may take 24–48 hours to appear after shipment.
• We are not responsible for lost or delayed packages due to incorrect tracking information provided by the carrier.

5. International Shipping & Customs

• International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the buyer’s responsibility.
• We do not mark international orders as "gifts" or declare lower values to avoid customs fees. Compliance with international trade laws is required.
• Customs inspections may cause delays beyond our control.

6. Shipping Restrictions

• We currently ship to most countries worldwide. However, we reserve the right to restrict shipping to certain locations due to legal, carrier, or safety reasons.
• PO boxes, military addresses (APO/FPO), and remote areas may have limited shipping options or additional fees.

7. Lost or Damaged Packages

• Please inspect your package immediately upon delivery. Report damaged items within 48 hours of delivery with photos of the package and product.
• Lost packages: Contact us if your order is not delivered within 30 days of shipment. We will work with the carrier to investigate, but we are not liable for packages confirmed as delivered by the carrier.

8. Address Accuracy

• Customers are responsible for providing complete and accurate shipping addresses. We are not liable for lost or misdelivered orders due to incorrect addresses.
• Address changes after shipment may incur additional fees and delays.

9. Policy Updates

• We may update this Shipping Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the website after updates constitutes acceptance of the new terms.